Shipping policy

SHIPPING POLICY 

Order Cancellation 

Please be aware, once an order is placed, we can't cancel the order, as it begins processing immediately, however, once your order arrives to you, you may reach out to our support team in order to start the return process. Once you return your order, we can process a refund! 

Priority + Insured Shipping 

If you've selected Priority + Insured shipping, you will be given the option to have your order reshipped, or refunded if the order is lost in transit. 

If you ordered using "Free Shipping" or "Priority Processing" we will reship your package if it is lost during transit. 

LOST/MISSING PACKAGES 

Just Chance is not liable if the incorrect address is placed during the checkout process. Please make sure that your billing and shipping address is correct before processing your order. If we have made an error we will fully take responsibility for the original order that was made for you at no charge. 

CUSTOMS 

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country. 

SHIPPING TIME 

Shipping time varies by location. These are our estimates: 


Location 

United States 

Canada, Europe 

Australia, New Zealand 

Central & South America 



*Estimated Shipping Time 7-15 Business days 

7-15 Business days 

7-15 Business days 

15-25 Business days